Ben has been intimately involved in Westpac’s fraud processes since 2007 and has worked in various data led. Westpac Bank has announced a verification system to alert. Most of. Latest scams. au #westpacfiji #banking #. WestPac are a global broker. As financial losses to cyber fraud ratchet-up across Australia’s business community, Westpac experts explain the latest criminal tactics and how businesses can best avoid them. This phishing SMS has been sent using a sender name of "Westpac" to try and convince you this is a trusted message. Westpac Bank has made a $1000 “full and final” settlement payment to a 71-year-old scam victim after cyber criminals gained access to his online accounts and drained $100,000. Jackson St. We do not include attachments in emails. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers, the bank said. You can check these. Slickly. To do this, we raise awareness about how to recognise, avoid and report scams. More than 94,000 Westpac phone numbers have now been added to a 'Do Not Originate' list, which will prevent scammers from impersonating Westpac numbers. 'I'm calling from the bank' schemers contact victims about alleged problems with a bank account or funds, sometimes originating as text messages asking for contact via telephone. com. Speak to a scam specialist. Neues Konto erstellen. ABN: 33007457141. Treat any unsolicited phone calls with caution. Westpac is one of the banks that has issued a warning via email urging its customers to be vigilant with monitoring their accounts, as the exposed data could be used to commit fraud. ScamSpot: a series of 2-minute bites to help spot the latest scams. We will send you an SMS (text) to confirm the transaction, and ask you to text back with your confirmation. Or on +64 9 912 8000 if you're outside New Zealand (standard call charges will apply). Jul 2, 2021 – 5. Scammers often use genuine information about an organisation to create some legitimacy in their messages, but make small changes to links or phone numbers to avoid recipients identifying the scam. Westpac's Fraud Prevention team will be busier than Christmas elves this year. One common type of fraud connected to BEC is invoice. A request to download software onto your computer or device. From there, they can use the information and the email account to carry out a range of fraud, scams and cyberattacks. The Australian big four bank said on. Westpac advises customers to be aware of the scam and to not call the phone number provided. com. Westpac online security is a joke: Passwords can only be 6 characters and have no special characters. The bank. Sydney property developer Jean Nassif and his daughter secured approval for a $150 million credit application by allegedly deceiving Westpac with fraudulent pre-sales contracts, with the. au/scams. That's the best number for phone banking, to be put through to any branch or to talk to one of our customer service. A Push notification is a notification sent to your registered device (s) for: Deposits such as a salary payment or payments from friends or family and payments to your credit card (OSKO & PayID payments coming soon) Direct debits and card purchases, for example memberships and subscriptions and, credit and debit card purchases. Read about the latest scams and security threats, learn how to spot and avoid a. We will send you an SMS (text) to confirm the transaction, and ask you to text back with your confirmation. Try to understand if there are reasons why they may have been more vulnerable to a scam, so you can. "With 96 percent of transactions occurring either over the phone or digitally, that is our primary channel. The bank says it’s a red flag. Protect yourself from scams. Police say these. Detectives have identified at least 25 victims of the scam this year. Within half an hour he got a phone call from overseas from a man saying he wanted to do business, and it would only cost him $250. Mum of three Denise* received a no-caller-ID phone call on Monday afternoon and was told there had been a fraudulent transaction made in New Zealand on her. 3/11/2023 7:18 AM. If you have suffered it in OZ, you're unusual. Jenny lost almost $300,000 to an elaborate scam. While crooks use many scenarios, here are 10 common phone scams currently. Darryl Wong's Phone Number and Email Last Update. He suggested letting calls from unknown phone numbers go through to. d@westpac. The problem is there is no clear or fail safe avenue to lift the blockage of my account. By 9News Staff. co. (Source: Getty/MailGuard) Millions of Westpac online banking customers are being targeted in a phishing scam that aims to steal crucial details, including login and credit card information. Read Today's Paper Tributes. Stopping spoofing calls. Westpac’s general manager of fraud prevention and financial crimes, Chris Whittingham, said “call spoofing” – in which scammers use software to mask their phone number with the number of a well-known company – is a common identity fraud tactic. Help arrange support: If they are willing, talk to them about their circumstances. The technique will probably propagate to other financial institutions, and other businesses with particular ‘twists’. au. au. 1 day ago · Westpac. Previously, Tamara was a Project Admin istrator at Fulton Hogan and also held positions at SILK Laser Clinics, Glenelg Beach Hostel. August 10, 2023 - 1:34PM. Help protects you, your family and your business. The scam was somehow sent from Westpac's actual text message number, making it look even more convincing. To report a scam or to seek assistance, customers can call 132-032 or via the Westpac app. PayID and Osko payments are made through the existing payment platforms of participating banks. Westpac Checkup (Financial services) reported by Josh Was a Westpac checkup call on my home loan. Westpac has released an audio recording of a scammer pretending to be a member of the bank’s fraud team to demonstrate the red flags people need to be looking out for as scam calls in Australia spike. do. Contact. Giving us as much information as possible helps us take action on non. The scammers once again played the "COVID-19" card. “My name is Martin Moore, calling you from the Westpac fraud-prevention team,” a man with a British accent could be heard saying at. This sounds like a SCAM!!!!! After using Westpac online banking to transfer my friend money. Download the Westpac App to get started: Download from the Play Store. fraud by Email, you should forward the fraud text to hoax@westpac. Westpac's General Terms and Conditions require you to, amongst other things, safeguard your Security Details, notify Westpac immediately of any security breach, and provide all relevant details of any fraudulent activity. View our anti-scams campaign here. Someone else knows, or may know, your passcode or knows how to unlock your Android device, or your Westpac card PIN. com. A Perth family reliant on a single income is battling mounting bills and financial distress after falling prey to a sophisticated phone scam that fleeced them of $32,000. Australians lost a staggering $45 million to these types of scams over the past three years, according to ACCC Scamwatch. Fake recruitment agencies or contact victims with fake job offers that require prepayment. au. Keep your business safe: download the ABA’s Business Scams Fact Sheet. To add your mobile number to the account, call us on 1300 655 505 8am-8pm Sydney time, 7 days a week or +61 2 9155 7700 if overseas. But Sauermann kept trying. Please forward hoax/scam SMS messages claiming to be from Westpac to 0497 132 032 for investigation. Doxxing (sometimes spelt ‘doxing’) is a type of online harassment where people share personal or identifying information about someone online without their consent. 2. The Australian Cyber Security Centre (ACSC): Protect yourself against cybercrime. The new feature will notify customers if there is a potential account name mismatch for payments made to a new BSB and account number through the New Payments Platform (NPP). net. Cards, 8am-8pm Sydney Time, 7 days. com +44 151 994 3722. Australians lost a staggering $45 million to these types of scams over the past three years, according to ACCC Scamwatch. Westpac advises customers to be aware of the scam and to not call the phone number provided. Charge for fake training and demand an. That's why they've locked your internet banking, to prevent unauthorised access by a third party. If your card needs to be couriered to you within Australia, a courier cost of $25 will be charged to your card (additional. 'I'm calling from the bank' schemers contact victims about alleged problems with a bank account or funds, sometimes originating as text messages asking for contact via telephone. Facebook. New Westpac data has found reported scams increased 33 per…Online scams are branching out and using all types of modes like text messages, fraud phone calls, and emails with dodgy links. This scam SMS claims your access has been revoked. Email [email protected] or SMS/text messages to 0497 132 032 then delete the email or message. 08:00am July 18 2022. Previously, Jessica was a Team Manager and Customer Manager at St. Westpac launches new anti-scam security. He suggested letting calls from unknown phone numbers go through to. We’ve recently received reports of scammers impersonating us, including spoofing our trusted phone numbers. Forum is run by Sydney businessman Bill Papas. We have 2 compliance priorities for the 2022–23 financial year for unsolicited communications:. 54 million scam cases since January 2022. au/scams. Westpac said it was investigating and it took the protection of customers' data very seriously. Email account compromises occur frequently in New Zealand and can result in high financial losses for affected businesses and their clients, as well as reputational damage. Or if you think your card PIN has been compromised, you can change it in Westpac One online banking under. 01 November 2023. From overseas. Westpac advises customers to be aware of the scam and to not call the phone number provided. The Australian big four bank said on. 2 billion ($4. Digital Fraud & Scams Officer at Westpac. If you’ve responded to a suspicious call, email or text message, please call us on 13 22 65 or visit your nearest branch. (Getty) SHARE. The telephone number for your Android device is transferred to. From there, they can use the information and the email account to carry out a range of fraud, scams and cyberattacks. Despite the Australian business community’s efforts in the fight against online criminals, financial losses among businesses due to scams. Find out how. Business email compromise scams. My Westpac Protect SMS code looks different to what I expected. Free Tools ; Leads by Industry ; Top Profiles . Though it is the scammer’s skill that gets the customer to read this back without looking. Westpac said it would integrate its fraud-detection systems with its digital-payment platforms to help customers identify potential scams through real-time payment prompts. Note the sophistication regarding spoofing the callerIDs. The new measures follow other recent scam initiatives. site is extremely low. Real-time blocking of suspect online merchants, with over $131 million saved for 1. Ireland Hendry-Tennent. au or sms/text messages to 0497 132 032 then delete the email or message. Call the complaint department: MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) Western Union at 1-800-325-6000. The bank's survey of 1300 customers suggests scams were ubiquitous, with 87 percent saying they had received a suspicious email, text or phone call in the past six months, and 49 percent. Perth family robbed of $32,000 in sophisticated phone scam. Westpac has banned customers from transacting with Binance, on the same day as the controversial cryptocurrency exchange was stripped of. We’ll contact you if you’ve been affected by it. 10:24pm Jan 29, 2021. If you think your card has been compromised, you can block it through the ‘Manage my Cards’ button in Westpac One® online banking. In re Westpac Class Action Litigation. Recipients are also urged to forward a copy of the scam message to [email protected] to register for a Security Device? Westpac Protect™ SMS Code. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. Westpac. . (and surprisingly helpful too!)View the scams, fraud and phishing events targeting our customers and learn what to do if you receive them. Previously,. This scam email, claiming to be from Westpac, states your account has been temporarily disabled. How to request an update about an existing case. Previously, Daniel was a High School Tutor at Cu mberland Education and also held positions at Coles Supermarkets, Celebrants Network, RAMS Australia. From overseas +64 9 912 8000 (international toll charges apply). It indicates you should call the number provided if you did not make the transaction. The ACCC provides information on the most common types of scams targeting the. SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. Find out more about what to do if you suspect your credit card has been used fraudulently. 11:44pm Nov 8, 2023. View Mathew De Barros's business profile as Customer Manager, Scams at Westpac. The recipient's cell phone number is also included in the. One of the newest scams on the block is a twist on its predecessor, the ‘Hi Mum’ scam. We call this remediation. Spot the signs of a super scam. Source: Supplied The bank has only offered $3000 to the couple in compensation, something they are fighting. Cards, 8am-8pm Sydney Time, 7 days. Many Australians have been the victim of credit card scams and online fraud. au/scams. Ask for the wire transfer to be reversed. Home; Compare Brokers By Country; Westpac review, 2021 Update. Westpac (Bank): 1. Share your Online Banking Security Codes or passwords. We call this remediation. Westpac said the scammer tells the parent that they’re messaging from a new phone number and that they are trying to buy a replacement phone but are having trouble with their credit card. Keep up to date on scams by subscribing to the governments scam alert email. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which prevents scammers from impersonating Westpac numbers. Westpac found people. 4 out of 5 stars from 1,413 genuine reviews on Australia's largest opinion site ProductReview. Note the sophistication regarding spoofing the callerIDs. 7 billion), roughly in line with analyst forecasts, and Westpac said it would buy back A$1. The customer may have been able to spot the scam if she had carefully read what the text message said – i. Manager, Customer, Scams & Fraud Complaints at Westpac. 19% of all telemarketing and spam complaints from January to March 2023 were about scams. (Getty) SHARE. Let us know. One of the newest scams on the block is a twist on its predecessor, the ‘Hi Mum’ scam. Forward suspicious emails to [email protected] information about the latest scams and how to avoid them is available at westpac. This is a non-unique identifier which scammers try to pass off as something only a legitimate support person would know. au. They will attempt to trick you into providing them access to your personal or financial information. site using a computer program. com. I have been on my phone since 9. Our scams team will require your case number to provide an update. Forward suspicious emails to hoax@westpac. The first ScamSpot, a series of 2-minute bites to help spot the latest scams. Adam Donovan noticed an increase in scam accounts while recently using Facebook Marketplace. From overseas. Romance scams: plain language guide Finding friends online can be fun. Business email compromise scams. Australian banking customers beware, a new phishing scam email is circulating purporting to be from Westpac Bank. Watch out for scam phone calls claiming to be from Westpac, government agencies and telecommunications companies. A caller claiming to work for the Westpac credit card fraud team says they have detected an attempted overseas transaction ($600 - $1,200) on the customer’s card. Westpac has joined forces with Australian banks to implement an industry-first Scam-Safe Accord which will provide better protection for customers in the fight against scams. 7 billion crypto exchange Binance – told customers on Thursday afternoon they would no longer be able to deposit funds onto the exchange via PayID. Overall profit jumped 26% to A$7. Or if outside Australia + 61 2 9155 7700 (outside Australia) Our Fraud Detection Team advises you on unusual activity on your card and asks if the charges are yours. This is a strong indicator that the website may be a scam. 13:30 June 30 2023. Westpac said scams. Aug 2022 - Dec 2022; Mar 2022 - Jun 2022; Jul 2021 - Jan 2022; Nov 2020 - Jun 2021“Scams increased last year by 30 per cent according to the ACCC,” said Ben Young, Head of Fraud at Westpac. Netsafe and Spectrum Care have written this plain language romance scams guide. Weekdays 7am to 8pm & weekends 8am to 5pm. (949) 272-2100. When receiving genuine communications, we will always ask you to sign in securely by typing westpac. Scam block. SCAM ALERT! We want to remind all of our valued customers to stay on the lookout for scams. You can also report all suspicious activity to the Australian Cyber Security. To combat these scams, Westpac has worked with Optus to stop scammers from being able to use call spoofing software and impersonate calls using Westpac’s number. The number showed as Westpac on my phone. Calling from overseas (+61 2) 9155 7700. However, the email address at the start of the message may be different, and the name at the end of the TXT may be different. Online & Mobile Banking, 8am-8pm Sydney Time, Mon-Fri. a) Have an eligible transaction account with a linked debit card, handycard or credit card. 988 billion with $1. 1 billion profit this month - wrote to Johnson in September saying there was no evidence the bank’s security systems had been breached and it would not reimburse him. The URL for Westpac’s internet banking login page is: Westpac offers a comprehensive online resource to help identify and report scams purporting to be from them. Phishing scams for your personal details. Westpac NZ. It might not be rogue - it could be someone actually fraudulently trying to access your account. Share. September 1, 2014 · Fraud alert: Watch out for scam phone calls claiming to be from Westpac, government agencies and telecommunications companies. au or SMS/text messages to 0497 132 032 then delete the email or message. Aussies are warned to be extra cautious of potential scams as criminals take advantage of the cost of living crisis to rip off unsuspecting victims. 12:01pm February 10 2023. E-Mail-Adresse oder Handynummer: Passwort: Passwort vergessen? Registrieren. Search. Westpac alleges it lost $290m due to fraud committed by Forum Finance. “Scammers often use genuine wording from organisations in an attempt to appear. com. Scam text messages appeared in the same thread as James' legitimate Westpac messages. Scammers set out to deceive you, often to gain access to your personal or financial information, which they then use for financial gain. Find contact's direct phone number, email address, work history, and more. For most of your banking needs, you can call us on 0800 400 600, Monday to Friday 7am to 8pm and Saturday and Sunday 8am to 5pm. The scammers invent emergencies to encourage payment, such as needing a new phone or paying an urgent bill. Scams – hear the alarm bells. Watch on. Home; Westpac review; Westpac Guide – Read our In-Depth Westpac Review. A Push notification is a notification sent to your registered device (s) for: Deposits such as a salary payment or payments from friends or family and payments to your credit card (OSKO & PayID payments coming soon) Direct debits and card purchases, for example memberships and subscriptions and, credit and debit card purchases. Westpac has announced it has started automatically blocking customer payments to overseas retailers deemed to be of "high risk" for scam activity. Finder research shows that Australians lost $1. Welcome to Westpac One® – your new online banking experience has launched! Westpac One makes online banking easier, faster and smarter than ever. We’re also further improving how we do things to reduce the risk of banking errors happening. Report suspicious activity now to 132 032 (or +61 2 9155 7700 if overseas). End the call then contact Westpac on their official line at 0800 400 600. They phone to ask for your 4-digit card PIN or your online banking. 12 Apr, 2023 05:18 PM 3 mins to read. 4/28/2023 11:24 AM. Lost or stolen cards. My Westpac Protect SMS code looks different to what I expected. More than 94,000 Westpac phone numbers have now been added to a ‘Do Not Originate’ list, which will prevent scammers from impersonating Westpac numbers. The scam is. We own mistakes we’ve made and want to put things right as quickly and fairly as possible for you. Daniel Scaramuzza is a Digital Fraud & Scams Officer at Westpac based in Sydney, New South Wales. If you believe your credit card may have been used fraudulently, please contact us immediately on 1300 651 089. We rated westpac. 1. We would not use intimidating language or threaten you with sudden arrest. If you don't have this available, refer to your text message from St. Emergency card services from overseas. The fraudulent invoice looked exactly the same as one sent by Mr Hall's builder a couple of months earlier, except for the bank account. Online scams are branching out and using all types of modes like text messages, fraud phone calls, and emails with dodgy links. In the scam, cybercriminals are seeking access to business and consumer online accounts by phishing for customers’ phone banking credentials, including their customer ID, password, phone banking PIN, and. Within half an hour he got a phone call from overseas from a man saying he wanted to do business, and it would only cost him $250. A cybersecurity expert says Facebook is not doing enough to stamp out. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges. The scammer may be threatening. Westpac has admitted it broke the law and agreed to pay penalties totalling $113m after the corporate regulator hit the bank with six lawsuits over. Black cardholders can call 1300 651 999. Just sign in and skip the automated questions to talk to a real person. Recent data reveals that investment scams account for approximately 50% of all customer losses attributed to scams, and around one-third of scams involve direct transfers to cryptocurrency exchanges, making it challenging to trace the funds. Forward suspicious emails to hoax@westpac. Westpac is working with Optus to place more than 94,000 Westpac phone numbers on. Engage via Email. Five things to look out for on a scam phone call: The caller doesn't give you time to think, tries to stop you speaking to a family member or friend or is insistent and makes you feel uncomfortable. 6 million in losses, an increase of 469 per cent from 2021. whether over the phone, through the post, by email, on a website, in person, or on. Savannah Jackson has been caught out in a text scam, losing $42,000 within minutes. Scammers can target you online, by phone or email. "So eventually at 1. COVID-19 email scam. Unsolicited phone calls, texts or emails with a job opening that you have not previously applied for or heard of. More information about the latest scams and how to avoid them is available at westpac. Last modified on Mon 29 Nov 2021 19. Have your case number handy. "Westpac invests heavily in scam prevention and has robust. These attempts to defraud can occur via a number of methods eg credit card fraud, telephone banking and also Internet scams. There is an influx of scammers claiming to be from credit card providers or banks calling about suspicious transactions on your card. 11:33am Apr 11, 2022. au. ABN: 33007457141. Report Westpac Scam Text. The downside to having everything, though, is that the Westpac app can feel crowded at times. Westpac chief executive of consumer and business banking Chris de Bruin said the bank had introduced the measure in a bid to combat a boom in scams. 4. We’ll contact you if you’ve been affected by it. Forward suspicious emails to hoax@westpac. A situation where you have to make a payment to ‘release’ funds. By 9News Staff. My Westpac Protect™ Security Code looks different to. You need to report the scam directly to USPS too: ・Begin a new email to [email protected] Wong is a Techology Fraud Scams Operations Channel Manager at Westpac based in Sydney, New South Wales. In a bid to combat these scams, Westpac has worked with Optus to become the first private Australian business to block calls from scammers impersonating the bank. 14pm. Here are a few tips to keep you one step ahead of those scammers and. Download PDF. , Suite 205, Media, PA 19063. Contact that is unexpected or unsolicited. Email – info@strategicclaims. Australia’s banks are banding together this week to urge customers to consider setting up a PayID as another step in the fight against scams. . (+61 2) 9155 7700. Westpac has launched Westpac Verify, an alert system to protect customers from potential scams when sending money. Westpac says it has discovered “significant potential fraud” involving a finance company controlled by the owner of the Sydney Olympic Football Club that could. The new National Anti-Scam Centre shares information from scam reports and works with government, law enforcement and the private sector to disrupt and prevent scams. Netsafe has compiled this information from the Domain Name Commission’s latest scams page and from our scam information collected from our helpline data. What is WestPac? WestPac are a worldwide financial trading platform and broker. Please report scams or suspicious activity immediately to Westpac at 132 032 or +61 2 9155 7700 (if calling from overseas). George, BankSA, Bank of Melbourne or select Westpac Group partner ATMs without a card or get cash to others by sending them a cash code to use. The fallout from Westpac’s 23 million alleged breaches of anti-money-laundering laws has plunged the bank into crisis and rocked the financial sector. Perth family robbed of $32,000 in sophisticated phone scam. Romance scams. Cardless Cash is a feature of Westpac Mobile Banking that allows you to withdraw cash from Westpac, St. Page 3One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. ATM transactions. Check out the types of scams being used plus some useful tips on how to stay safe. When interviewing someone who has been involved in a scam (where spoofing has been used to create trust) we frequently hear, “But the caller said they were from Westpac, the phone number they called me from was the same number on the back of my card and I received an SMS from Westpac. au or 0497 132 032. Tap Register for SMS Code. Share. Dec 2022 - Scam email Email Subject Line: Westpac Banking services disabled . 10:24pm Jan 29, 2021. Report the scam: Encourage them to report the scam to the NZ Police, Netsafe or Cert NZ. When Westpac customers make. Welcome to Westpac One® – your new online banking experience has launched! Westpac One makes online banking easier, faster and smarter than ever. If you received an SMS code when you didn’t make a transaction or weren’t using online banking, please call us immediately on 132 032. If you have a story idea I would love to hear it. One of Australia’s big four banks has issued a warning about a new text scam that is trying to rob its customers of their personal details and cash. Westpac will never ask you for confirmation of your online banking PIN or password. They may use flashy advertising through social media or on websites. Access your card management tools via the Cards Hub within the Westpac App. Irvine, CA 92618. 54 million scam cases since January 2022. Investment scams. Mr Whittingham pointed to Westpac data that showed investment scams account for approximately half of all scam losses, and a third of all scam payments are transferred directly to a cryptocurrency. The alleged culprit was an. Talk to us now. If possible, please include any screenshots or URLs that might help us to respond to your query in a timely manner. You are right; it seems to be a scam text intended to get personal information. Scams can happen to anyone. Our Fraud Prevention team will be busier than Christmas elves this year, working 24/7 to protect your money. This means that the same level of security that protects your payments to BSB and account numbers applies to payments made using Osko and PayID. If you clicked on a link provided in hoax email or SMS, it's possible your security could've. To try and combat this type of scam, Westpac is working with Optus to place more than 94,000 Westpac phone numbers on a “Do Not Originate” list in an. WestPac Banking Reviews, Complaints & Contacts | Complaints Board. An urgent request that puts pressure on you. If you received a Westpac Protect™ Security Code that looks different to what you expected (for example, the recipient account details had changed), please call us immediately on 132 032. au or SMS/text messages to 0497 132 032 then delete the email or message. SCAM ALERT: Our Financial Crime team have had reports of customers receiving calls from scammers posing as Westpac employees. Signs of a scam. “Flip your credit card or debit card over, look at the number. The ACMA has also welcomed the Federal Government’s announcement that the agency will develop an SMS sender ID register to help prevent offshore scammers. It's quick, simple, doesn't interfere with the majority of your day to day banking and offers: Increased security, free of charge. Westpac Protect™ Security Code uses a one-off code via notification from the App or as an SMS to your mobile phone to confirm certain transactions via text message when banking online. I double-checked this information through a call to Westpac ’s main number 0800888111. ”. Westpac takes the protection of its customer information and confidential information very seriously. People will attempt to steal a customer's login. au or SMS/text messages to 0497 132 032 then delete the email or message. Here’s what to do: Email.